Market Cloud assist customers to ensure high resilience of your business by providing BAU support services onsite and offshore across modules.
We've introduced a support model with onsite and offshore capability that is highly flexible and easy to consume. Our SAP capability, global operations and our open access to SAP Support resources – as opposed to mixed project delivery and support – across all applications, modules and technologies provides the ability for Market Cloud to provide custom Managed Support Services.
We are here to keep things simple and allow our customers the flexibility and commercial management to meet their business objectives in a dynamic manner.
From your journey to SAP ECC 6.0 and S/4HANA, Cloud, Analytics, connected factory systems, integration to 3rd party systems such as WMS. We provide end to end support engagement that demonstrates a true understanding and appreciation of your business.
We support you with flexible SAP Application Management Services and provide a single point of contact for Cloud and On premise Support Services with choice of platform (Public Cloud, Private Cloud, Managed Cloud and Hyperscale options).
Intensive support is most needed in the first weeks after SAP implementation or migration. We are here for you from the initial go-live and offer close monitoring of your system management.
Always up to date: We make sure that your software environment, processes and expertise always meet the latest standards.
Want to switch to Market Cloud from internal or another managed services partner? We make it simple with a tried and tested method.
With Market Cloud, you have a central contact for all managed services at your disposal. Get to know your service delivery manager.
User management describes the ability for administrators to manage user access to various IT resources like systems, devices, applications, storage systems, networks, SaaS services, and more.
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